If you separately opt in, MyEntreo may send recurring operational and service-related SMS messages about your account, onboarding, waitlist or application status, orders, pickups, driver or en-route updates, deliveries, and service/support updates. Message frequency varies based on account and order activity. Message and data rates may apply.
Consent to recurring operational SMS is optional and is not required to create an account, access or purchase services, or complete a transaction. You may opt out at any time by replying STOP to a MyEntreo message or by turning SMS off for the applicable role in your MyEntreo communication settings. Reply START to re-enable carrier-level SMS after a STOP, subject to your existing role-level preferences. For help, reply HELP or email support@myentreo.com.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. MyEntreo does not share, sell, rent, or provide mobile phone numbers or text-messaging opt-in data and consent to third parties or affiliates for marketing or promotional purposes. Service providers may process information only as necessary to operate MyEntreo services under applicable contractual and privacy obligations.
MyEntreo retains messaging consent, opt-out, and audit records as necessary to document consent, honor preferences, comply with legal or regulatory obligations, resolve disputes, prevent abuse, and maintain audit history. The final retention period must follow MyEntreo's approved data-retention policy and legal/privacy review.
